Welcome to Emma Tents. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.

1. Payment Method

We currently accept Cash on Delivery (COD) only. All payments must be made in full at the time of delivery.

2. Product Information

We strive to ensure that all product details, descriptions, and images are accurate. However, minor variations may occur. If you have any questions about a product, feel free to reach out before placing an order.

3. Orders and Delivery

Once an order is placed, you will receive a confirmation message. Our team processes and ships orders within 1–3 business days. Delivery times may vary depending on your location and external conditions.

4. Cancellations

To cancel an order, please contact us as soon as possible. Cancellations are only accepted before the order has been shipped.

5. Returns and Replacements

We accept returns or replacements for damaged or defective items reported within 3 days of delivery. Items must be unused and in their original condition. To initiate a return, please email us at [email protected] with your order details and issue description.

6. User Responsibilities

By using our website, you agree not to misuse the services provided. This includes but is not limited to unauthorized copying, redistribution, or harmful interference with the website.

7. Changes to Terms

Emma Tents reserves the right to update or modify these terms at any time without prior notice.

8. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
📧 [email protected]