Shipping policy
Thank you for shopping with Emma Tents. We are committed to delivering your outdoor gear safely and promptly. Please review our shipping policy below.
1. Payment Method
We currently offer Cash on Delivery (COD) as our only payment method. Please ensure someone is available at the delivery address to receive and pay for the order.
2. Processing Time
All orders are processed within 1–3 business days after confirmation. You will receive a confirmation message once your order has been dispatched.
3. Delivery Time
Delivery times may vary depending on your location and local conditions. Our team works to ensure timely deliveries and will notify you in case of any delays.
4. Shipping Areas
We currently ship to locations within our supported delivery zones. If you are unsure whether your area is covered, please contact us before placing your order.
5. Failed Deliveries
If a delivery attempt is unsuccessful due to unavailability or refusal to accept the package, the order may be canceled.
6. Contact Us
If you have any questions regarding your shipment, please reach out to us at:
📧 [email protected]